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The Challenge of Automation: 10 Reasons Why Subjective Assessment Is Difficult to Automate

In the modern education and recruitment landscape, automation has been a buzzword, transforming how assessments are conducted. While automation has made significant strides in evaluating objective assessments like Multiple Choice Questions (MCQs), the automation of subjective assessments continues to be a daunting challenge. Subjective assessments often require evaluators to make judgments on open-ended responses, essays, or projects, where the answers can vary widely and there is no single ‘correct’ answer.

In this article, we will delve into the 10 reasons why automating subjective assessments is a complex and challenging task. Understanding these challenges can help educators and recruiters to make informed decisions on the role of automation in assessment processes.

The 10 Reasons:

1. Variability in Responses: Subjective assessments often elicit a wide range of responses, each potentially correct but articulated differently. The diversity in language, structure, and content makes automation challenging.

2. Understanding Context: Automating the understanding of context and nuances in language is very difficult. Evaluating whether an answer accurately addresses the complexity of a question often requires human judgment.

3. Language Proficiency and Style: Different candidates may have varied writing styles and language proficiency. Automating the assessment of writing quality without penalizing style is challenging.

4. Critical Thinking and Creativity: Assessing critical thinking, creativity, and originality is inherently subjective. AI systems can struggle to evaluate the ingenuity and novelty of responses.

5. Interdisciplinary Responses: Sometimes answers draw from knowledge across disciplines. Creating algorithms that can accurately assess interdisciplinary knowledge is difficult.

6. Cultural Sensitivity: Evaluating responses in a culturally sensitive manner requires an understanding of cultural context, which is difficult to encode into an automated system.

7. Bias and Fairness: There’s a risk of bias in automated systems, especially in subjective assessments where fairness and impartiality are essential.

8. Feedback Quality: Providing constructive feedback on subjective assessments requires a deep understanding of the content. Automated feedback may lack the depth and relevance that human evaluators can offer.

9. Technical Limitations: The current state of AI and natural language processing, while advanced, is still not sophisticated enough to fully replicate the human ability to evaluate subjective content.

10. Ethical Considerations: There are ethical considerations involved in automating subjective assessments, such as privacy, data security, and the impact on individuals’ lives and careers. Balancing automation with ethical responsibilities is complex.

Conclusion:

While automation holds tremendous potential for revolutionizing assessments, the automation of subjective assessments remains a complex challenge due to the inherent nature of subjective responses and the current limitations of technology. As technology continues to evolve, it is essential to approach automation thoughtfully, considering the multifaceted challenges outlined above.

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Prof. Basav Roychoudhary Chairman, IIM Shillong
Our challenge at IIM Shillong was to have proctored exams and simultaneously we wanted to be fair with all the students. We had a very enriching experience conducting exams using Assessfy. It helped us to go seamless on the way the students appeared for the exams at their own convince of their homes and also the end to end process from setting up the examinations to conducting it on the given date and time till uploading the answer sheets for assessment, everything went off quite well.
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